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Boutique leasehold property management

Leasehold property management tailored to you

GET TO KNOW US

Meet the Team

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Luciana is Managing Director of Charlecote Residential Management Limited, a Member of The Property Institute and an Associate of the Royal Institution of Chartered Surveyors, bringing hands-on experience and a transparent, proactive approach to supporting residential developers, leaseholders and management companies with building management, regulatory compliance and long-term maintenance planning.

Luciana Teshima

MA MTPI AssocRICS

Managing Director, Residential Management
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Aaron is a Director at Charlecote Residential Management, a Member of The Property Institute and an Associate of the Royal Institution of Chartered Surveyors, bringing over a decade of property management experience, a background in regulated finance and project management, and a focus on business development, particularly new build developments.

Aaron Quainton

MTPI AssocRICS

Director, Residential Management

Tenant Portal

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ABOUT US

A refined approach to property management

Charlecote Residential Management exists to offer a more refined, people-focused approach to leasehold and estate management, blending boutique service with the professional heritage of the Charlecote Estates group.

SPECIALISTS IN BOUTIQUE LEASEHOLD MANAGEMENT

Commitment to quality

As a regulated and professionally accredited practice, our standards are measured against the highest benchmarks in the industry.

 

We hold registrations with RICS, The Property Institute, The Property Ombudsman and the ICO, and maintain Appointed Representative status for FCA compliance.

 

Client money is fully protected through a RICS-bonded statutory trust bank account in accordance with Section 42.

 

We use MRI Qube for robust accounting and property management, and Riskbase to ensure complete compliance with the Building Safety Act.

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We implement long-term maintenance plans to ensure all parties fully understand what work your building may need, when it should be carried out and how to budget for it.

 

Every element of our work is underpinned by transparency, accountability and a commitment to delivering service you can rely on.

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WHERE TO FIND US

Our Offices

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32B Staple Gardens, Charlecote Mews, Winchester SO23 8SR, UK

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Berkeley Square House, Berkeley Square, London, Greater London, W1J 6BD

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Mocatta House Trafalgar Place
Brighton
BN1 4DU

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Stadium Point, Office no. 206, Dubai Sports City, Dubai, UAE

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19 Irish Town, Gibraltar GX11 1AA, Gibraltar

FOS Disclosure

We pride ourselves on the services we provide to our clients and we hope that you do not have cause to complain.  In the unlikely event that you are not satisfied about something we have or haven't done, we have a set procedure to follow.  Please contact our office for details.

Some clients are able to take unresolved complaints to the Financial Ombudsman Service (FOS).

You can contact FOS using the various methods below and we have provided a brief guide to their service and a link to their website here.


By phone
Monday to Friday – 8am to 8pm and Saturday – 9am to 1pm
0800 023 4 567 (calls to this number are now free on mobile phones and landlines)
0300 123 9 123 (calls to this number cost no more than calls to 01 and 02 numbers)
or from abroad on +44 20 7964 0500


By post
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR

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